Terms & Conditions

Bagine (“The Company”) offers services (the “Bagine Services”) through which you can sell certain luxury items (the “Products”) after receiving an “offer” from Bagine by identifying your Product or completing check-out on the Bagine Website. You must agree to abide by the following terms in order to use the Bagine Services and/or the Bagine Websites. Bagine is an independent company not affiliated with any designer brand.

BY SETTING UP AN ACCOUNT, OR BY USING BAGINE’S WEBSITE, YOU SIGNIFY THAT YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS, WHICH MAY BE AMENDED AT ANY TIME BY POSTING THE AMENDED TERMS ON THE BAGINE WEBSITE. ANY AMENDED TERMS WILL BE AUTOMATICALLY EFFECTIVE IMMEDIATELY AFTER THEY ARE POSTED. Bagine reserves the right to terminate or suspend your use of the Bagine Website and/or the Bagine Services if you do not comply with this Agreement or any other Bagine policy or procedure, or for any other reason we determine, in our sole discretion.

About These Terms. These terms govern any offer that you receive to sell your Product to or through Bagine. These terms, the terms that govern your use of Bagine’s website (“Bagine Website”), the Bagine Services and any and all applications included therein, the terms of Bagine’s privacy disclosures and any supplemental terms or policies that accompany a specific transaction, feature or application collectively make up an agreement between you and Bagine (the “Agreement”). You acknowledge that this Agreement is in electronic form and has the same force and effect as an agreement in writing. In this Agreement, the term “you” or “your” means an individual or entity exercising rights under this Agreement, and the term “Bagine,” “we” or “us” means Bagine and its affiliates and subsidiaries.

Requirements. In order to complete the sale of your Product to or through Bagine or to complete any other transaction with Bagine, you must: (i) Order a bag or a pickup; (ii) Provide true, up to date and accurate account information about yourself and any Product you submit to us; (iii) Comply with all terms and conditions of this Agreement; (iv) Comply with all applicable laws and regulations, including all import and export laws; and (v) Have the legal capacity to enter into agreements and to convey title and interest in any Product that you submit to us. In order to receive payments for any Products we purchase from you, you must provide us with information including a valid email address at which you are able to receive email, a valid postal address at which you are able to receive mail, and your first and last name. Bagine shall not be responsible for communication errors should your contact information be inaccurate or incomplete. You are responsible for ensuring that you can receive emails from Bagine, and Bagine is not responsible for any emails that were not received by you because they were blocked or filtered as spam. You understand and agree that if you fail to provide us with accurate and up to date information about yourself: (a) we will not be responsible for any misapplied payments or payments sent to a wrong address, and (b) any unclaimed funds may be subject to collection by governmental authorities under applicable unclaimed funds and escheat laws. You agree that we have no obligation to you if any of your unclaimed funds are turned over to governmental authorities.

Product Eligibility. Bagine determines, in its sole discretion, which Products are eligible for purchase by or through the Bagine Services and for which eligible Products Bagine will provide an offer. Bagine may terminate the eligibility of certain Products at any time and without advanced notice, but such termination will not affect any Products for which you have already accepted an offer. Unless already accepted by the customer, all offers by Bagine automatically expire five (5) days following the date that they were issued.

Condition Defined. Bagine only accepts items in excellent condition. There should be no noticeable flaw, no functional nor physical problem. DO NOT SEND ITEMS WITH VISIBLE WEAR AND TEAR NOR ITEMS WITH SIGNS OF USE. Do not send items that are non-operative or with physical damage that inhibits use. The above definitions are broad guidelines. More specific condition definitions specific to the category and/ or type of Product may be included on the Bagine Website offer screen and serve as the effective condition definition for that product. Condition definitions are subject to change at Bagine’s discretion. If you are uncertain about your Product’s condition, please seek guidance by contacting Bagine’s customer care. Any Product deemed not authentic by Bagine or with condition that has been misportrayed will only be returned to you against a $10 fee. If you do not pay the $10 return fee, the Product will remain the property of Bagine. This $10 return assurance fee will be netted from any payment due by Bagine to the seller

Product Valuation. All offers will be based on Bagine’s own determination of the Product value in reliance on the accuracy of the information you supply us. Bagine will use its discretion to determine the Product value, weighing factors that may include the Product’s model, functionality and condition and whether necessary Product accessories have been provided by you. Upon receiving an offer, you have the option of accepting or rejecting that offer. Acceptance indicates you are willing to provide your Product to Bagine at the offered price. If you do not accept Bagine’s offer, the specific transaction expires. If after rejecting the offer you change your mind and want to accept the offer, you will need to open another transaction with us at which point, assuming the Product is still eligible for purchase, the new offer may be different as Product prices are subject to change.

Non-Binding Offers. All Offers from Bagine to purchase submitted Products are non-binding and indicative only. Bagine reserves the right, at its sole discretion and at any point in time, to cancel any Offer. In case of cancellation by Bagine, return assurance fees of $10 per Order still apply. In case of multiple items being returned, the return assurance fee will only be charged once ($10). If you do not pay the $10 return fee, the Product will remain the property of Bagine. This $10 return assurance fee will be netted from any payment due by Bagine to the seller.

Fitness for Sale. You must have all right, title, and interest in any and all Products you seek to sell to Bagine. The Products and the sale and shipment of such items to Bagine: (a) must comply with all applicable laws, statutes, ordinances, including without limitation all import and export laws, (b) may not infringe on third party intellectual property rights (including copyrights, trademarks, patents, trade secrets or other proprietary rights), and (c) shall not be counterfeit, stolen, or fraudulent. You represent and warrant that the Products are free of any liens or encumbrances. By using the Bagine Services, you agree to indemnify Bagine from all claims or losses sustained by Bagine as a result of any breach of these representations and warranties.

Sending Bagine Your Product. When packaging your Product, be sure to include all materials included in your description when we calculated your offer. This may include particular accessories. Failure to include any items you told us about when the offer was calculated, or sending us a Product which does not match your original description, may impact the final value of your Product and may result in a revised offer.

Product Inspection; Offer Recalculation. Your Product must be received by Bagine within fifteen (15) days after you order the prepaid box or a pickup on the Bagine Website or drop your product off at one of our store locations (the “Delivery Period”) or the offer shall automatically expire. Packing and shipping recommendations provided to you by Bagine should be followed in order to avoid possible damage to or loss of the Product in transit. Bagine will inspect all Products that are received. Bagine has the option to accept or reject the Product, including without limitation, to reject any Product not conforming to the description you provided to us, any Product modified in such a way that it no longer conforms to the original factory specifications, any Product no longer complying with applicable laws or regulations (e.g. FCC rules, etc.) and/or any Product damaged or lost in transit. If Bagine rejects the Product for any of these reasons, the original offer automatically expires and is rescinded. Bagine reserves the right to revoke the original offer and provide a revised offer for the Product if: (a) the Product and/or materials are not as described,(b) the Product is received by Bagine after the Delivery Period, and/or (c) Bagine receives Product(s) that are different from those identified when your offer was calculated

Recalculated Product Offers after Inspection. In the event Bagine recalculates the offer it provided for the Product after it has been received and inspected, as described above, you shall have the option of accepting or rejecting the new offer. If you accept the new offer, you will be paid in normal course and in accordance with these service terms. If you reject the new offer, Bagine will return the Product to you, against a $10 fee, at the address from which it was originally sent. Bagine will give you a period of five (5) days after Bagine presents you with are calculated offer via email at the address you provided to accept or reject the new offer (the “New Offer Period”). Bagine will also remind you of the outstanding new offer one or more times during the New Offer Period. However, if the new offer is neither affirmatively accepted nor rejected by you during the New Offer Period, the new offer will be deemed to have been accepted by you and you will be paid the new offer price in the normal course and in accordance with these service terms. For the avoidance of doubt, your acceptance of the original offer and/or any new offer is final and you may not change your mind later about accepting such offer.

Releasing Rights to Product. Once you send Bagine your Product, Bagine cannot and does not guarantee that it will be able to honor any request for return of the Product. Of course, if Bagine rejects the Product or you do not accept any new offer for the Product (the “Return Circumstance”), your Product will be returned to you as set forth in the previous sections, against a $10 fee.

Authentication. Bagine only accepts fully authentic Products. DO NOT SEND UNAUTHENTIC PRODUCTS. Once received, our team of experts will go through a thorough authentication process. Our experts have multi year experience in luxury fashion and in the brands carried by Bagine. They are extremely knowledgeable and will find out counterfeits. IF YOUR PRODUCT IS DEEMED UNAUTHENTIC, AND AS PER THE REQUIREMENTS OF THE LAWS OF THE UNITED STATES, WE CANNOT AND WILL NOT ACCOMMODATE ANY RETURN, EVEN AGAINST A FEE. The Product will be retained by Bagine and destroyed within one month.

Risk-Of-Loss. You remain responsible for the risk-of-loss for the Products until delivery of the same to Bagine. You are responsible for any damages that may occur to your Product while in transit. Bagine is responsible for risk-of-loss when it opens the packaging containing your Product and ceases in the event Bagine returns your product to you for any reason. For the avoidance of doubt, in such event, risk of loss will be transferred to you once Bagine delivers the package to the carrier for return to you and you will bear the risk-of-loss while the Product is in transit.

Passing of Title. Title to the applicable Product passes to Bagine upon Bagine’s acceptance of the Product for the original offer or the new offer, as applicable. If there is a Return Circumstance, title shall not pass and shall remain with you.

Non-Transferable. Any offer by Bagine for your Product is non-transferable and not redeemable for any other consideration other than what is offered by Bagine.

Import and Export Laws. You agree to comply fully with all import and export laws, regulations, rules and orders of the United States, or any foreign government agency or authority, and that you will not directly or indirectly transfer your Product without proper authorization from the U.S. and/or foreign government. You bear responsibility for and assume all expenses relating to your compliance with the described laws, regulations, rules and orders, and for obtaining all necessary authorizations and clearances in order to convey your Product to Bagine, including without limitation, valuation, classification and duties applicable with the import of any goods. Please note: U.S. trade sanctions administered by the Office of Foreign Assets Control (OFAC) generally prohibit the importation into the United States (including U.S. territories), either directly or indirectly, of most goods, technology, or services (except information and informational materials) from, or which originated from Cuba, Iran, Iraq, Libya, North Korea, Serbia, or Sudan; from foreign persons designated by the Secretary of State as having promoted the proliferation of weapons of mass destruction; named Foreign Terrorist Organizations; designated terrorists and narcotics traffickers. You may not offer or provide to Bagine for sale, any Products that would violate the provisions of this Section.

Promotions. From time to time, and at Bagine’s sole discretion, Bagine may offer promotional programs as an incentive to customers. Promotions applicable to payments are applied as an increment to the final value of a customer’s Product, but they are not considered a change in that final value. Promotional programs have explicitly defined terms, including but not limited to, expiration, usage per person and per transaction, and other limitations and restrictions. Unless otherwise stated, promotions must be applied by you before checkout. For the avoidance of doubt, once checkout is completed, promotions cannot be applied to the same transaction. Bagine reserves the right, in its sole discretion, to cancel or refuse promotions.

Cancellation Policy. Cancelation requests by customers can only be made within one hour of the order being placed. All such notices need to be in writing by email. Beyond that all orders are final. Bagine reserves the right to cancel any order at any time, before or after payment is processed, for security, fraud review or any other reason.

Outlet Items – Final Sale. Items sold in condition “Outlet” are for Final Sale only and are not subject to Bagine’s standard return policy or cancelation policy. Outlet items may not be returned or refunded. Any return or refund of an ‘Outlet – Final Sale’ item purchased from Bagine website or mobile application is made at Bagine’s absolute and sole discretion, subject to applicable laws.

Customer Accounts. Bagine reserves the right at any time to temporarily or permanently remove accounts. In particular in case of patterns of unreasonable number of returns or cancellations, we reserve the right at our sole discretion to restrict or refuse that client’s access

Bagine Infinity. Bagine offers customers the option of buying back previously purchased Bagine items for Bagine Credit valued at at least 80%, 75% or 70% of the original purchase price if exchanged within 3, 6 or 12 months, respectively, from the original purchase date. Bagine Infinity only applies if the item was purchased on www.Bagine.com, on the Bagine mobile app or in a Bagine store location. Outlet – Final Sale’ items are not eligible for Bagine Infinity buyback. The item being exchanged must be the exact same item in the same condition as when it was purchased from Bagine, and it must be submitted for exchange no later than 12 months after the original purchase date. Additional details and FAQs for Bagine Infinity can be found here.

Accuracy of all Information. Bagine makes every effort to ensure the accuracy of all information you receive in relation to your Product. From time to time, however, there may be typographical errors, technical inaccuracies, pricing or other errors or omissions. As such, Bagine reserves the right, at any time prior to payment, to: (a) Correct an error. (b) Change the offer. In the event the Product has already been sent to Bagine, the changed offer will become a New Offer subject to the processes set forth in previous sections. Otherwise, the changed offer will be re-issued, which you may accept or reject. (c) Void a transaction. If the Product was already sent to Bagine, Bagine will be deemed to have rejected the Product resulting in a Return Circumstance.

Privacy. We view protection of users’ privacy as a very important community principle. When you use the Bagine Web Sites and the Bagine Services, we collect information about you. You agree that we may collect and use your information in accordance with the Bagine Privacy Policy as the same may be updated from time to time. If you object to your information being transferred or used in this way please do not use our Website or services.

Electronic Notices and Transactions. You agree to transact with us electronically, including without limitation, agreeing to terms and conditions or offering to sell your Product by electronic means. You authorize Bagine to provide you with terms and important notices about Bagine and your transactions to an email address you provide to us. It is your duty to keep your email address accurate and up to date and to maintain a valid email address and to ensure that emails we send you are not filtered or stopped by spam filters or other types of email blocking functionalities. If you no longer desire to transact electronically with us, you may no longer use the Bagine Website.

Access. You are responsible for obtaining at your own expense all equipment and services needed to access and use the Bagine Websites and the Bagine Services, including all devices, Internet browsers and Internet access. If you access the Bagine Website and the Bagine Services through a mobile or wireless device, you are responsible for all fees that your carrier may charge you for data, text messaging and other wireless access or communications services.

Use of Services. By using Bagine Website, you agree not to (i) access any of the Services by any means (including, without limitation, by use of scripts, web crawlers or similar methods) other than through the user interface provided by Bagine; and (ii) engage in any other activity that interferes with or disrupts the Services or performance of the Bagine Website.

No Warranties. WE PROVIDE THE BAGINE SERVICES AND WEBSITE “AS IS”, “WITH ALL FAULTS,” AND “AS AVAILABLE”, WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND. WE DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE IMPLIED CONDITIONS OF SATISFACTORY QUALITY. WE MAKE NO REPRESENTATIONS THAT YOUR TRANSACTIONS WITH BAGINE WILL MEET YOUR REQUIREMENTS.

Limited Liability. IN NO EVENT SHALL BAGINE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS OR CONTRACTORS BE LIABLE FOR ANY COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, OR ANY CLAIMS OF YOU OR OTHER THIRD PARTIES WHATSOEVER WITH RESPECT TO YOUR TRANSACTIONS WITH BAGINE UNDER THIS AGREEMENT. Some states do not allow the exclusion or limitation of liability of consequential or incidental damages, so the above exclusions may not apply to all users; in such states liability is limited to the fullest extent permitted by law.

Indemnity. You agree to indemnify, defend, and hold harmless Bagine, its parent, subsidiaries, affiliates, officers, directors, employees, agents, representatives, vendors and distributors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation or breach of any terms under this Agreement. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with our defense of such claim.

Entire Agreement/No Waiver. This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof. The captions are used only as a matter of convenience and are not to be considered a part of this agreement or be used in determining the intent of the parties to it. No waiver by Bagine of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

Correction of Errors and Inaccuracies. The Bagine Website and any correspondence related to a transaction may contain typographical errors or other errors or inaccuracies and may not be complete or current. Bagine therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. Bagine does not, however, guarantee that any errors, inaccuracies, or omissions will be corrected.

Modification. Bagine reserves the right to modify this Agreement at any time. If you do not agree to the changes, you may discontinue using the Bagine Websites and/or the Bagine Services. Your continued use of any Bagine Website and/or Bagine Services after any such changes take effect constitutes your acceptance to such changes. Each time you submit a Product for sale to Bagine, you reaffirm your acceptance of this Agreement as in effect at the time of such use. You are responsible for reviewing this Agreement each time you use the Bagine Website. The last date this Agreement was revised is set forth below. Terms and conditions modifying the Agreement are effective immediately upon posting.

Applicable Law and Venue. THIS AGREEMENT AND THE TERMS OF SALE AND TRANSFER OF TITLE OF YOUR PRODUCT ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH NEW YORK CITY LAW AND TO THE EXTENT APPLICABLE, THE LAWS OF THE UNITED STATES. NO CONFLICT OF LAWS OR PROVISIONS OF ANY JURISDICTION WILL APPLY TO THESE TERMS AND CONDITIONS. YOU AGREE THAT ANY ACTION AT LAW OR INEQUITY ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS WILL BE FILED ONLY IN STATE OR FEDERAL COURT LOCATED IN NEW YORK CITY, NEW YORK, AND YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY CONSENT AND SUBMIT TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS OVER ANY SUIT, ACTION, OR PROCEEDING ARISING OUT OF THESE TERMS AND CONDITIONS. ALL DISPUTES MUST BE ADJUDICATED IN THE ENGLISH LANGUAGE.

Dwolla. You expressly authorize Bagine’s service provider, Dwolla, Inc. to originate credit transfers to your financial\institution account.

Accessibility Policy. The Company seeks to lower the technical barriers to accessibility on our website for persons with disabilities. We understand that individuals with varying disabilities may seek information on our website, and it is our goal to provide such individuals access to the content, features and functionality available through our website. With the above in mind, we have taken a number of steps to make our website accessible. In addition, through regular testing of our website, we will continue to implement commercially reasonable changes to improve accessibility to our website content, features and functionality. If you are unable to access any website content, feature or functionality, please email us at contact@Bagine.com. We will make reasonable efforts to address the problem, which may include providing you an alternative method(s) for obtaining the applicable website content and/or fulfilling your request.

CLAIR TRADE TERMS AND CONDITIONS

Terms and Conditions for Bagine Clair Trade program offered on Bagine Bagine.com website, Bagine iOS application, Bagine Android application and Bagine retail stores.

The Clair Trade trade-in service is offered and provided by Bagine and Bagine only. By using the Bagine Clair Trade service and performing a trade-in transaction you hereby agree to the following:

Ownership and Authority to Trade-In

You represent and warrant that you are the sole and rightful owner of the item(s) which you have offered for trade-in and have full authority to sell or otherwise dispose of the(se) item(s). You further represent and warrant that the Item(s) is (are) not counterfeit or stolen.

Accuracy of information

You agree that all information you provide about the Item for trade-in, as well as information you have or will provide about yourself, is true, accurate, and complete.

Prompt Shipment and Promotional Offers

You agree to ship your Clair Trade item(s) or drop-them off at a Bagine Store promptly. If the items are not dropped off or in-transit within 7 days of placing your Clair Trade order, Bagine has the right to cancel the full Clair Trade order. In that case items that were bought will be refunded and relisted for sale by Bagine.

Final Determinations

You acknowledge that there may be instances when Bagine revises the trade-in value of the item if the inspection results differ from what was described at the time of the original offer. You agree that the final trade-in value of your item is subject to Bagine’s inspection of the item and that all final determinations are made at Bagine’s sole discretion.

If your revised item value is lower than the initial offer, you will have 5 days to accept or decline the updated offer and may be required to pay a trade-in adjustment fee. If you do not accept or decline the updated offer and do not pay the trade-in adjustment fee within 5 business days, Bagine will have the right to decide in its sole discretion whether to consider the offer accepted and finalize the transaction or may cancel the full Clair Trade order. In that case items that were bought will be refunded and relisted for sale by Bagine. Items that you send in for the trade will be returned to you.

Final Transaction

You acknowledge and agree that the trade-in transaction is final and cannot be cancelled by you unless the quoted value has been revised and declined by you.

Ownership

At completion of the review process and once the items bought are being fulfilled by Bagine, ownership of the items traded in transfers to Bagine.

Trade-in sales tax

Bagine follows federal, state and local tax laws and will calculate sales tax on Clair Trade orders based on the final shipping location for the items that are bought. Customer to agrees to pay all taxes related to the trade in.

Cancellation

Bagine has the right to cancel any trade-in offer in its sole discretion at any time before the payment is issued. Bagine will return the goods to the customer should they have already been shipped.

If you have any questions, concerns, or suggestions regarding the above Agreement, please feel free to email contact@bagine.com.

 

BAGINE GIFT CARD TERMS AND CONDITIONS

Bagine Gift Cards Purchase and Redemption.

Bagine Gift Cards are issued and can only be issued by Bagine. Bagine Gift Cards can only be purchased on Bagine website and apps. Bagine Gift Cards can only be redeemed on the Bagine website and apps. When redeemed, gift card amounts are added to the user’s Bagine Credit balance as Bagine Credit that never expires and can only be used to purchase items on Bagine website and apps.

Limitations

Bagine Gift Card purchased on Bagine cannot be purchased using existing Bagine Credit, cannot be purchased at a discount, and cannot be paid with payment methods other than approved Credit Cards and PayPal.

Risk of Loss.

The risk of loss and title for Bagine Gift Cards passes to the purchaser upon our electronic transmission of the Bagine Gift Card to the purchaser or designated recipient. Bagine Gift Cards must be obtained from Bagine and you are responsible for safeguarding your Bagine Gift Card from unauthorized use.

Cancellation

Once purchased, a Bagine Gift Card cannot be canceled

Use of Bagine Gift Cards and associated Bagine Credit in Violation of these Terms and Conditions.

By purchasing and redeeming a Bagine Gift Card and using Bagine Credit on the Bagine website and app you agree to comply with these terms and conditions, and not to use a Bagine Gift Card in any manner that is misleading, deceptive, unfair, or otherwise harmful to Bagine or its customers. We reserve the right, without notice to you, to void Bagine Gift Cards without a refund, suspend or terminate customer accounts, cancel or limit orders if we suspect that a Bagine Gift Card is obtained, redeemed or used fraudulently, unlawfully, or otherwise in violation of these terms and conditions.

PRIVACY POLICY

Bagine Privacy Policy

Please read the following to learn more about our privacy policy, the types of personal information we gather and the steps we take to safeguard it when you use the Website, applications and services provided by us (the “Services”).

Bagine and its affiliates (“Bagine”, “we” or “us”) offer the Services. This policy covers how we treat personal information that we collect and use on or through the Services and other related websites where this policy is posted on the footer of the Web page.

You agree that this Privacy Policy is part of our Terms of Use and Terms of Sales Agreement. By accessing or using the Services, you agree to be bound by all of our terms and conditions.

Change to our Privacy Policy

From time to time, we may modify this Privacy Policy in our sole discretion. If we make any updates or changes to this Privacy Policy, all modifications will be posted to this Site, and will be effective immediately upon our posting and, where appropriate, notified to you by post or email. By continuing to use the Services, or using the Bagine Website, after updates are posted and effective you are confirming that you have read and understood the latest version of the Privacy Policy.

Information Collection and Use

When you use the Services, you provide information to us. Bagine collects two types of information: (1) information that you provide to us that lets us know who you are (“Personally Identifiable Information”) and (2) information that does not by itself identify a specific individual (“Non-personally Identifiable Information”).

Personally Identifiable Information

You can browse the Services’ Website without telling Bagine who you are or revealing any personal information about yourself. However, when you transact with us (e.g., offer to sell a bag) or register to open an account with Bagine, we ask for information about yourself, such as your name, email address, and zip code, which we collect and use as disclosed in this Privacy Policy. Once you submit information about yourself to us, you are not anonymous to us. We may also collect additional information about you when you engage in certain activities on the Services, such as: (a) provide transactional information when you sell, ship, or purchase an item ; (b) when you sign up for special offers; (c) when you visit the Services’ Website or the pages of certain Bagine partners ; (d) when you interact with offers and advertisements; (e) when you contact us for help or customer support; (f) when you log into the Services with your account; (g) when you complete a survey; (h) when you post content or provide us with feedback; or (i) when you enter promotions or sweepstakes. Bagine might also receive information about you from third parties such as social media platforms and public websites and add it to your account information. Providing information is purely optional on your part; however, not all features and services (such as, responding to your inquiries) would be available to you if you elect not to provide information. If you choose to provide us with personal information, you consent to the transfer and storage of that information by us.

Non-Personally Identifiable Information

We automatically receive and collect Non-personally Identifiable Information on our server logs from your browser, including your IP address, the Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, browser type, browser language, date and time of your query, Bagine cookie information, and the pages you request. This information is compiled and analyzed on both a personal and an aggregated basis. We may use third-party analytics services to collect, monitor and analyze the information collected as described above.

Use of Information

We primarily will use Personally Identifiable Information for the following purposes: (a) to provide the Services to you; (b) to customize the advertising and content you see; (c) fulfill any transactions, including, your requests for products and services ; (d) improve our services and offerings to you; (e) conduct research ; (f) provide you with support; (g) provide you with updates and notices about the Services, our Privacy Policy and terms and conditions; (h) contact you under certain circumstances; (i) provide you with offers from us, our affiliates and from third parties that may be of interest to you, and (j) provide anonymous reporting for internal and external clients. In addition, Bagine will use your email address to contact you under the following circumstances: to respond to your support questions, to notify you of material changes to our policies or website, to request your participation in user surveys, and to deliver products, services and marketing communications that you request.

We will use Non-personally Identifiable Information to diagnose problems with our servers and software, to administer the Services, and to gather demographic information. Our third-party advertising networks and servers will also provide us reports that will tell us how many ads were presented and clicked upon on Bagine in a manner that does not identify personally any individual.

Cookies

Bagine may set and access Bagine cookies on your computer. Upon your first visit to the Services, a cookie is sent to your computer that uniquely identifies your browser. A “cookie” is a small file containing a string of characters that is sent to your computer and stored on your hard drive when you visit a website; many major Web services use them to provide useful features for their users. Each web site can send its own cookie to your browser. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however if you reject cookies, you will not be able to sign in to the Services or take full advantage of our Services. Bagine uses cookies for the following general purposes: (a) to track your preferences, such as the address or local zip code you enter; (b) to access your information when you sign in so we can provide you with your personalized content ; (c) to display the most appropriate advertisements, based on your interests and activity on our web site; and (d) and to help us analyze and estimate our traffic and use of features on the Services.

We may also use “pixel tags,” which are small graphic files that allow us to monitor the use of the Services. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time (and length of time) the page containing the pixel tag was viewed; the type of browser that retrieved the pixel tag; and the identification number of any cookie previously placed by that server on your computer. We may use pixel tags, either provided by us or by our third party advertisers and ad networks, to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and Services and use them in combination with our cookies to provide offers and information of interest to you.

We also may allow certain analytic services and providers of applications used on the Services (e.g. sharing buttons) to collect Non-Personally Identifiable information by placing cookies on the Services that will track certain performance of our Services, such as, web traffic, click-throughs, etc., in order to assist us and our service providers in better understanding the interests of our users and to better serve those interests.

Advertising

We may use other companies under agreements with us to serve advertisements when you visit and use the Services. These companies may collect and use Non-Personally Identifiable Information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the Services and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie, a third party web beacon and/or pixel tags to collect this information. To learn more about this behavioral advertising practice in general and the options that you have, including your option or to opt-out of this type of advertising, you can visit www.networkadvertising.org. These cookies, web beacons and pixel tags do not collect any personal information from your computer, such as your e-mail address. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Bagine’s cookies.

Targeted Advertising By Bagine

In order to serve offers and advertisements that may be interest to our users, we may display targeted advertisements on the Services based on Personally Identifiable Information provided by our users, including zip code and profile. We do not provide this Personally Identifiable Information to our advertisers when you interact with such an advertisement. However, please note that the advertisers (including ad serving companies) may determine based on their own analysis that a user who interacts with an advertisement targeted by Bagine may fit into a certain demographic category; for example, an advertiser may determine that men ages 25-34 are interacting with a certain advertisement on Bagine from a particular geographic area. You acknowledge that any information collected by such advertisers or advertising networks – and any options that you have with the use of such information – would be handled in accordance with the disclosures provided above in the “Advertising” section.

Information Sharing and Disclosure

Bagine does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with Bagine under confidentiality agreements. These trusted partners include companies with which Bagine may operate co-branded websites or web-pages to expand their services using Bagine’s Services. These trusted partners may use your personal information to provide services to you on our behalf, evaluate the effectiveness of the services, and to help Bagine communicate with you about offers from Bagine and our marketing partners. However, these companies do not have any independent right to share this information. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Bagine’s terms of use, or as otherwise required by law. We may transfer information about you if Bagine is acquired by or merged with another company. In this event, Bagine will post a notice on its website before information about you is transferred and becomes subject to a different privacy policy.

The sites displayed as search results or linked to by the Services are developed by people over whom Bagine exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. Bagine may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of Bagine’s search technology. For instance, this data helps us determine how often users are satisfied with the first result of a query and how often they proceed to later results.

Social Media Plug-ins

Social media plug-ins of social networks such as Facebook, Twitter, LinkedIn, Yahoo, Windows and Google plus (among others) are integrated on Bagine’s website. Where Bagine sites contain a plug-in to a social network, these are clearly marked (e.g. with a Facebook button). If you chose to click on one of these buttons or links, your browser connects directly to the servers of the relevant social network. The social network directly transmits the content of the plugin to your browser. If you are registered on the relevant social network and logged into your respective account the social network receives the information that the web page was used by you. If you interact with a social network plug-in (e.g. you press the Facebook “Like” –feature, the Twitter “Tweet this” feature and Google plus “1+” button or equivalent) or drop a comment on the appropriate web page, the corresponding information is directly transmitted to the relevant social network from your browser. If you are not registered with the social network or you are logged out before you visit Bagine’s website, there is the possibility that at least your IP address will be submitted to and stored by the social network. If you interact with us through a social media platform, plug-in etc. then you may be permitting us to have on-going access to some limited information from your social network profile (such as name, email address, photo, gender, location, the people/sites you follow etc.).

If you do not want the social network to collect the information about you described above, or to share it with Bagine and other third parties, please review the privacy policy of the relevant social network and/or log out of the relevant social network before you visit Bagine’s site. As with other sites, you may be able delete any existing cookies placed on your computer by the social network via your browser.

Your Ability to Edit and Delete Your Account Information and Preferences

We may, from time to time, send you email regarding our products and services and third party products and services that may be of interest to you. You will have the opportunity to opt out of any further mailings at any time; provided, however, that we reserve the right to send you certain communications relating to the Services, such as (a) communications related to fulfilling a transaction, (b) service announcements, (c) notices regarding Bagine’s legal terms and this Privacy Policy; and (d) administrative messages, which are considered part of your Bagine account. You will not have the opportunity to opt-out of receiving such notices.

You can delete your Bagine registered account by requesting an account deletion via email to contact@bagine.com. You must provide us with the email address of the registered account. After we have confirmed your request via email, we will remove access to your personal information from our user database.

Confidentiality and Security

We limit access to personal information about you to our employees and agents who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use many tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.

Third Parties

This Privacy Policy only addresses the use and disclosure of information we collect from you. This policy does not apply to the practices of companies that Bagine does not own or control or to people that Bagine does not employ or manage. The Services may include applications, content and/or ads from third parties that may perform user activity tracking in addition to that described herein; Bagine accepts no responsibility for said activities. Bagine does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others. For more information about each such third party, please refer to the third party’s privacy policy.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the Services, unless that amendment states otherwise. In addition, we will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Bagine account or by placing a prominent notice on our site. If you do not agree to the changes, you may terminate your account by requesting an account deletion via email to contact@bagine.com. You must provide us with the email address of the registered account. Bagine is intended for general audiences. Bagine does not collect or maintain information from those that Bagine knows are under 13, and no part of the Bagine Services are targeted to attract anyone under 13.

California Users

If you are a California resident, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties, for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to us at the designated address and receive the following information: the categories of information we disclosed to third parties for the third parties direct marketing purposes during the preceding calendar year, the names and addresses of third parties that received such information, and if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. Our designated email address for such requests is contact@bagine.com.

Request for Information

If you have questions, concerns or suggestions, please feel free to send an email to contact@bagine.com.

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